Good questions.
Cute answers.

Start with our online order form. Choose your bouquet and any available extras, then enter your pickup or delivery details. Current options and prices are listed in the form.

Yes! You can keep it flowers-only or choose from the drink and treat add-ons currently available in the order form. Seasonal specials may have their own options.

We deliver throughout Kent County, with free delivery in Rockford and a $5 delivery fee elsewhere in Kent County. Pickup is available at no additional charge. Outside Kent County? Email onecutecart@gmail.com before ordering so we can see what’s possible.

Order as early as you can for the best chance of getting your preferred date. Availability varies, especially around holidays. For a last-minute or same-day request, email onecutecart@gmail.com before placing your order so we can confirm what’s possible.

Absolutely. Add your gift message and the recipient’s details in the order form. Please double-check the delivery address, apartment or suite number, and any access instructions so the surprise gets to the right person.

Let us know about timing needs, business hours, gate codes, or a safe drop-off spot when you order. Exact delivery times and unattended drop-offs need to be confirmed with us in advance—especially for orders with drinks or treats.

Every bouquet has its own personality. Photos show the general size and style; seasonal flowers, exact colors, and varieties may vary. Share your preferences and we’ll keep them in mind while choosing the freshest blooms.

Please share allergies and preferences before ordering an edible add-on. Availability and ingredients vary, and we cannot promise an allergen-free product or preparation environment. Email onecutecart@gmail.com if you need to check a specific item.

Email onecutecart@gmail.com as soon as possible with your name and order details. We’ll check what can still be changed based on whether flowers, drinks, or custom items have already been purchased or prepared.

Place your bouquet in a clean vase with fresh water, remove any leaves below the waterline, and give the stems a fresh trim. Change the water regularly and keep flowers away from direct sun, heat, and ripening fruit.

Please email onecutecart@gmail.com promptly with your order details and a photo if helpful. We want to hear about it and work with you on the next step.

A build-your-own bouquet experience! Guests choose blooms and create a bouquet to take home. It’s an activity, a party favor, and a very cute reason to gather around the cart.

Our standard attended Bouquet Bar includes flowers, the cart, wrapping, delivery, setup, cleanup, and 2 hours of service, plus setup and teardown. Your Event Agreement confirms your package and service time. Extra time must be arranged in advance and may cost more.

Showers, birthdays, weddings, employee appreciation, client events, pop-ups, and just-because celebrations. Tell us about your space, style, budget, and estimated bouquet count in our event request form.

Yes—cart-only rentals start at $75, with delivery, setup, and cleanup included. Flowers, an attendant, and extras such as our fringe umbrella can be added to your request. Your quote will confirm the selected items, rental time, and total price. Use our event request form to ask about availability.

We love inspiration photos, palettes, and a good theme. Share your ideas when you inquire. Specific flowers and exact shades are seasonal and cannot be guaranteed; we’ll make thoughtful substitutions of equal or greater value while staying as close as possible to your colors and style.

Let us know the ages of your guests so we can plan an appropriate experience. Children need adult supervision around water, glass, scissors, snips, and other equipment.

Your date is officially reserved once your Event Agreement is signed and your $100 non-refundable retainer is paid. The retainer applies toward your final balance. Sending an inquiry alone does not reserve a date.

Your remaining event balance is due 14 days before your event, allowing us to purchase flowers and prepare your supplies.

Your $100 retainer is non-refundable. If flowers, custom items, or other event-specific materials have already been purchased, those costs may also be non-refundable. Your Event Agreement confirms the terms for your booking.

We’ll do our best! Rescheduling depends on our availability, and a new date cannot be guaranteed. Flowers, perishable items, or custom materials already purchased for your original date remain your responsibility.

Mother Nature unfortunately does not accept our booking policies. Please have an indoor or covered backup location for outdoor events. We may modify or relocate the setup if conditions could damage flowers or equipment or create an unsafe situation. High winds, heavy rain, storms, or extreme temperatures may require moving indoors or removing equipment, including the fringe umbrella.

We need reasonable access and enough room to safely set up and operate. Please confirm that your venue allows our setup and tell us ahead of time about stairs, difficult loading areas, parking restrictions, setup windows, vendor requirements, and outdoor limitations. The fewer surprises while we’re carrying buckets of water, the better.

Reusable One Cute Cart equipment stays ours, including carts, buckets, umbrellas, mirrors, signage, scissors/snips, displays, and rented vases or accessories. Normal use is expected. The client may be responsible for unusual damage, loss, theft, or misuse caused by guests, attendees, or venue staff, as outlined in the Event Agreement.

Pricing and flower quantities are based on the final package and estimated bouquet count we agree upon. Please communicate significant changes before your final payment deadline. Last-minute increases depend on flower availability and cannot be guaranteed.

We may photograph our cart, flowers, and setup for our website, social media, and portfolio. If you’d prefer that you or your guests not appear in identifiable photos, let us know. We’re perfectly happy photographing the pretty flowers.

Severe weather, emergencies, illness, transportation disruptions, venue closures, supply issues, or other circumstances outside our reasonable control may require us to modify, postpone, or cancel service. We’ll make every reasonable effort to find the best solution based on the circumstances and your Event Agreement.

We share upcoming experiences and booking details on Instagram @onecutecart. Follow the registration instructions for that specific event; some are booked through the host venue.

Check the event listing for the project, experience level, supplies included, and anything you need to bring. If you’re unsure whether a project is a good fit, ask us before booking. You do not need to show up with a Pinterest-worthy skill set.

Tell us your idea! Email onecutecart@gmail.com with your date, location, group size, and the kind of project you have in mind. We’ll discuss what we can offer and provide a quote based on the project and supplies.

Age guidance, supervision needs, and whether each guest needs a ticket depend on the project and venue. Check the event listing before booking or bringing an additional guest.

Check the cancellation, refund, and ticket-transfer terms provided for that specific event or by the host you booked through. Our private-event retainer and payment policies do not automatically apply to workshop tickets.